You're connecting your headset to a Surface device.
View the full list of recommended adapters here. Set headset as the communication device by default. Right-click on the speaker icon in the bottom right corner of the toolbar to do that.
Get the correct sound driver from ASUS for your specific PC model and install that. The High Definition Audio Device is the generic, basic function, driver installed by Windows. Make sure that you plug in the USB 3.0 cable before plugging in the HDMI cable. The first thing I see is 'High Definition Audio Device' which suggests you do not have the correct sound driver installed. You plugged in the HDMI cable before plugging in the USB 3.0 cable.Choose the headset from the Playback tab and place Set Default. Go to the Control Panel and choose Hardware and Sound. Unless you purchased a device with integrated AKG headphones and dual-array microphone, like a Samsung HMD Odyssey headset, HP Reverb, or HP Reverb G2, you'll need headphones with a 3.5-mm audio jack. Just plug the headset and the microphone connectors into the appropriate mic and headphone jack. Under Properties window, navigate to the Levels Make sure the volume level. Make sure you aren't plugging into the HDMI in port! Connect headphones to your headset In the pop-up window, navigate to the Recording tab, choose Microphone Realtek High Definition Audio and right click it. Identify the HDMI out port on your computer and plug in the headset's HDMI cable. Step 3: Wait Insert the USB memory stick into the PC go back to the. Connect your headset to your PC's HDMI out port Solved: Headphones not working in Windows 10.
If you don't have enough open USB ports on your PC, you can use an AC-powered external USB 3.0 hub.
USB 3.0 ports have SS (Super Speed) written next to them. After the first time, you will not see any of these as the computer has already installed the necessary drivers for a USB microphone. Identify the USB 3.0 port on your computer and plug in the USB cable. In this article Connect your headset to your PC's USB 3.0 port